How can I find out more information about my yearly pension statement?

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From time to time we need to make changes to yearly pension statements. This may be in response to government or legislative changes, or because we're looking to improve the way we tell you about how your pension is doing. You can find out more about the recent changes below.

Depending on the product you have, not all changes may be relevant to you.

31 March 2017

If you're aged 55 or over and are looking to take or transfer your pension benefits and have a surrender charge, the charge will be capped at 1% of the value of your benefits being taken or transferred.

Find out more about these changes.

19 November 2016

  • if you're invested in a With-Profits fund that has guarantees, we take these into account when calculating the benefits shown in the illustration part of your statement;
  • use the links below to find out how this impacts the projection rates we use in the illustration.

November 2015

  • your plan value within your statement summary includes a terminal bonus and a market value reduction (if applicable);
  • the breakdown of your plan values within the 'in detail' section of your statement shows the terminal bonus and a market value reduction included in the plan value; and
  • the calculations to get the retirement fund value and yearly pension figures shown within the illustration part of your statement, include the current level of terminal bonus and market value reduction.

Find out more about with-profits.

November 2016

From 19 November 2016, if you're invested in a With-Profits fund that has guarantees, the growth rates used for the illustration in your statement takes these into account.

April 2014

We only show growth rates adjusted for inflation within our statements and key features. There are a few exceptions where this is optional, for example drawdown pensions. We've also reduced the maximum growth rates we use.

We've made these changes to meet new regulations from the Financial Conduct Authority, the Department for Work and Pensions and the Financial Reporting Council which came into force for all providers on 6 April 2014.

Inflation is a persistent increase in the price of goods and services over a period of time meaning that as costs go up the pound in your pocket buys less. When we give you an illustration of the pension you could get in the future, we take inflation of 2.50% a year into account. This shows you how it could affect your pension savings, investments and what your future pension could be in ‘today's’ money.

Find out more about how these changes may affect your pension or investment.

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