Common questions

The amount we pay is based on how much you invest and what age you are when you start to take your income payments. The table below shows this.

Any time from age 60.

Monthly, quarterly, twice a year or once a year.

The income you receive from your original investment, before any increases, will be tax-free for life. If your income payments grow in the future there may be tax to pay if the new payments exceed your capital content allowance. Your financial adviser will be able to give you more information.

Yes - the minimum is £15,000 and the maximum is £1 million.

At least 45 and no older than 79 on your last birthday.

When you die, we guarantee to pay your estate the higher amount of either:

• your original contribution less any income you've already received, or
• 100.1% of the cash-in value of you plan

Please remember that if you've received more money in income payments than you originally invested and the cash-in value is zero, there'll be no benefits to pay.

We'll review your plan every year on the anniversary of the date you originally took it out.

There's no limit to how much your income can increase as it depends on how well the funds you invest in perform. Remember the funds could fall as well as rise.

You can take these at any time for as much or as little as you like.

However, taking additional withdrawals will reduce the future guarantees and there might be tax to pay on the amount you withdraw.

Your financial adviser will be able to tell you how this works.

There are three different ranges to choose from:

• Core portfolios - four ready-made portfolios made up of a mix of the UK Fixed Interest fund and the UK Index Tracker fund.
• Multi-manager portfolios - four ready-made portfolios made up of a mix of the UK Fixed Interest fund and a range of funds from our Create range.
• Create range - allows you to build your own portfolio from over 90 funds from some of the leading fund managers around.

Your financial adviser will give you full details of all the funds available. There may be additional charges for investing in these funds.

We'll clearly set out the all the charges in your personal illustration. Your financial adviser will get this for you before you decide if you want to take the plan out.

In the meantime you can find out more information in the 'Charges' section

On request, we'll send you up to four valuations each year, free of charge. You can also use our secure online valuation service, Plan View, to check on your investments at any time.

If you want to make an additional payment, we'll set up a new plan for you.